No cancellation fee!
We are so sure of the great price and services provided by our packages that if you can't reschedule your trip and must cancel instead, you can do this at no cost within 48 hours of making your reservation, unless the reservation is being made within 72 hrs of your arrival date. A $39 processing fee will be charged if you cancel your trip after the 48 hour grace period. The remaining balance will be refunded to your credit card. The $39 is also creditable towards your next reservation.

If the reservation is canceled for any reason within 72 hrs of your arrival date or your reservation is made within 72 hrs of your arrival date) or don't show up at the hotel, then we'll retain the total package price up to $150 (per room), unless your travel dates fall within holidays according with our table below. No returns will be given for early check-outs or unused nights. To cancel, call us at 1-866-400.6594 (after office hours leave a message); Cancellations made directly to the hotel will not be considered valid. CANCELLATIONS CAN ONLY BE PROCESSED BY PHONE; no emails or faxes will be accepted.

Holidays dates
If any day of your reservation falls in any of the following Holiday travel dates
(Jan 15 - 20, Feb. 12 - Feb. 17, Mar. 1 - Apr. 30, May 21 - Jul. 30, Sep. 3 - Sep. 8, Oct. 8 - Oct. 13, Oct. 29 - Nov. 11, Nov. 25 - Nov. 30, Dec. 18 - Jan. 4), then the total package price up to $300 (per room) will be retained. No returns will be given for early check- outs or unused nights. Cancellations made directly to the hotel will not be considered valid.

If partial payment has been accepted at time of booking, then balance must be paid in full fourteen (14) days before arrival. In case the balance is not paid in full within ten (10) days before arrival, The Orlando Vacation Store LLC. reserves the right to cancel the reservation and to apply the cancellation fee according to the parameters above.
Please note that there will be no refunds for special events like Halloween Horror Nights or Florida 4 Days Disney dream Pass; those passes are bougth specially for those occasions for each particular guest and they have an expiration date.