Frequent Asked Questions
 
The amazing attractions you can visit on your Universal Studios, Disney World or Sea World vacations will make choosing Orlando, Florida for your vacation spot simple. At Easy Orlando Vacations Online, all that we offer you in the way of discount Florida vacations is above and beyond what you can expect from our competitors.

Under Frequent Asked Questions you will find some of the most common questions about Walt Disney® World discount tickets , accommodations, ticket offers for other attractions such as Universal Studios®, Orlando and much more. The amazing attractions you can visit on your Universal Studios®, Disney® or Sea World® vacations will make choosing Orlando , Florida for your vacation spot simple. At Easy Orlando Vacations Online, all that we offer you in the way of discount Florida vacations is above and beyond what you can expect from our competitors.

Easy Orlando Vacations Online brings you the best Walt Disney® World deals available today. No other agent or source for Disney® vacation deals can match the highly competitive prices that we bring to you in discount Disney® vacations .

In addition to the outstanding Disney® deals we offer you, we also bring you phenomenally priced Sea World® discount tickets and many other choices for other main attractions, including options in Universal Orlando discount tickets and so much more!

There is no other agent in the industry that can provide you with such cheap Disney® World tickets, outstanding accommodations for a budget or such close proximity to Universal Studios®, Florida. So please call us to talk live to one of our Orlando Vacation Specialists at our toll free number: 1-866-400-6594 (También hablamos Español).

 Discount Orlando Vacation Packages & Deals

Walt Disney® World, Universal Studios® & Sea World® Discount Tickets


 

What's included in our packages?
Rates for accommodations and discount Orlando hotels differ by location and time of year. For a detailed description of amenities and photos refer to each particular hotel in our website.

Tickets to the Parks for each member of your party according to the parks you selected when configuring your package. We offer tickets to most theme parks in Central Florida .

Breakfast: Many hotels (not all) offer a complimentary Continental, Continental Plus or Hot Buffet Breakfast. This means a varied selection of cereal, fruit, juices, coffee, tea, milk, bagels, muffins, donuts, boiled or scrambled eggs, French and regular toast, waffles, etc. For a detailed description of the breakfast that's included with the package (if any) refer to each particular hotel in our website.

Transportation: Many hotels offer complimentary transportation to and from the Major Theme Parks in the Orlando / Kissimmee tourist area, including Universal Orlando and many others. Transportation is provided via Bus Shuttle that goes to/from the parks at a fixed schedule. Usually twice in the morning starting at 8 a.m. and then coming back mid-afternoon and when the park closes. The schedule for rides to and from Universal Studios Florida , Disney World and Sea World will vary according to the season; ask the hotel's front desk for more details. For a detailed description of the transportation that's included with the package refer to each particular hotel in our Website and verify this with the hotel either by phone or upon check in, since this service is subject to change. All the hotels can assist you in getting transportation to any park not included in their service, but you might need to pay for the service to the transportation company.

NONE of the hotels provide free transportation to either Bush Gardens Tampa or The Kennedy Space Center, but they can make arrangements for a nominal fee. Those 2 parks are not in the Orlando / Kissimmee tourist area as they are about 1 to 1.5 hour drive from Orlando.

All hotel taxes are included (that's 13% in Kissimmee, 12.5% in Orlando)

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Cancellation Policy

No cancellation fee!
We are so sure of the great price and services provided by our packages that if you can't reschedule your trip and must cancel instead, you can do this at no cost within 48 hours of making your reservation, unless the reservation is being made within 72 hrs of your arrival date. A $39 processing fee will be charged if you cancel your trip after the 48 hour grace period. The remaining balance will be refunded to your credit card. The $39 is also creditable towards your next reservation.

If you cancel within 72 hrs of your arrival date (or your reservation is made within 72 hrs of your arrival date) or don't show up at the hotel, then we'll retain the total package price up to $150 (per room), unless your travel dates fall within holidays according with our table below. No returns will be given for early check-outs or unused nights. To cancel, call us at 1-866-400.6594 (after office hours leave a message); Cancellations made directly to the hotel will not be considered valid. CANCELLATIONS CAN ONLY BE PROCESSED BY PHONE; no emails or faxes will be accepted.

Holidays dates
If any day of your reservation falls in any of the following Holiday travel dates
(Jan 15 - 20, Feb. 12 - Feb. 17, Mar. 1 - Apr. 30, May 21 - Jul. 30, Sep. 3 - Sep. 8, Oct. 8 - Oct. 13, Oct. 29 - Nov. 11, Nov. 25 - Nov. 30, Dec. 18 - Jan. 4), then the total package price up to $300 (per room) will be retained. No returns will be given for early check- outs or unused nights. Cancellations made directly to the hotel will not be considered valid.


Theme park tickets:
Tickets will be given to you at the Tour Desk of the Resort you are touring, after you have finished the presentation. The tickets do not have a specific date to be used, meaning that you can use them in any order you like. Theme Park Admission Tickets are not refundable and non transferable (Once you have them in your hands, are yours to keep, just like at the parks).
You may change your tickets selection up to 5 days before arrival.

I authorize The Orlando Vacation Store to purchase in my name the tickets to the theme parks and/ or Dinner Shows and/or any specific events which have been requested in this reservation.

CANCELLATION POLICY FOR HALLOWEEN HORROR NIGHTS & DISNEY'S NOT SO SCARY HALLOWEEN PACKAGES:
Because this is a special promotion it has its own cancellation policy:
These tickets are non- refundable and non-transferable. If you decide to cancel your reservation before the 72 hours of arrival, the cancellation fee of $150 will apply. If you decide to cancel your reservation less than 72 hours prior your arrival date or for no shows a cancellation fee of $300 will apply. In both cases, the value of the tickets will not be refunded. Reschedules CANNOT be made.

Rescheduling your Reservation:
We will happily reschedule or change the dates or property on your reservation (upon availability) up to 72 hrs before arrival date for a $25.00 fee. If new dates fall during Holidays and/or Special Events and guest decides to cancel after initial reschedule, the cancellation policy for Holiday dates will apply, otherwise the non holiday dates cancellation will remain the same. If applicable, the guest will have to pay the difference between the original package price and the package's current price for the new dates or property. To reschedule or for customer support, call us at
1-866-400-6594 a minimum of 72 hrs prior to your scheduled check-in date.

If partial payment has been accepted at time of booking, then balance must be paid in full fourteen (14) days before arrival. In case the balance is not paid in full within ten (10) days before arrival, The Orlando Vacation Store reserves the right to cancel the reservation and to apply the cancellation fee according to the parameters above.


All packages must be charged in full to guarantee guest price.
Historically, Orlando Theme Parks raise their prices every year. This increase usually takes place on the first quarter of the calendar year but it could be anytime. We don’t want you to be affected by this raise. In order for us to guarantee your package price, your total package price will be charged the moment you make your reservation; that way your tickets can be held in stock at current prices. If you don’t want to pay your package in full and use instead a payment plan, please keep in mind that when the time comes for the balance to be charged, if the tickets prices changed, a price adjustment will occur.

If partial payment has been accepted at time of booking, then balance must be paid in full fourteen (14) days before arrival. In case the balance is not paid in full within ten (10) days before arrival, The Orlando Vacation Store reserves the right to cancel the reservation and to apply the cancellation fee according to the parameters above.

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Limitation of Liability
As Seller of Travel, our services are limited to making the reservation on the hotel you selected, paying for such accommodations and (if included in the package), paying and delivering the tickets to your hotel. All incidentals are the guest’s responsibilities. We are NOT responsible for the actual fulfillment of the services from neither the hotel nor the Theme Parks and any complaints should be addressed directly with the service provider (hotel or theme park) not to us.

Please be advised that the information, products and services published on this Web site MAY INCLUDE inaccuracies or typographical errors. Easy Orlando Vacations DOES NOT GUARANTEE the accuracy of, and disclaims liability for, any inaccuracies relating to information and descriptions of hotels and other travel products displayed on this Web site. This includes photographs, list of hotel amenities and general product descriptions provided by the respective suppliers. Hotel/Star Ratings on this Web site are intended only as a general guideline and we do not guarantee the accuracy of these ratings. Changes to the Web site can and will be made periodically and at any time, which might change the information presently listed. The inclusion or offering for sale of any products or services on this Web site DOES NOT constitute any endorsement or recommendation of such products or services by Easy Orlando Vacations. In addition, we make no representations about the suitability of the information, products and services contained on the Web site for any purpose.

Hotels and suppliers providing travel or other services for Easy Orlando Vacations are independent contractors and not employees or agents of Easy Orlando Vacations or its affiliates. Easy Orlando Vacations is NOT LIABLE for errors, omissions, acts, representations, breaches or negligence of any such suppliers. Easy Orlando Vacations and its affiliates HAVE NO LIABILITY AND WILL MAKE NO REFUNDS in the event of any delays, overbookings, strikes, cancellations, omissions, acts of government or authority or any other causes beyond our control.
Easy Orlando Vacations, its affiliates and our respective suppliers SHALL NOT IN ANY EVENT BE LIABLE for any direct, indirect, incidental, punitive, consequential or special damages arising out of or connected with the use of this Web site. This also includes products, services and information obtained through this Web site even if Easy Orlando Vacations, its affiliates and our respective suppliers have been advised of possible damages. This limitation of liability does not apply in states/jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages.

By making a reservation or requesting a quote you authorize us to contact you, either by phone, mail or email, for any matter related to you reservation, follow up or future offerings of our products through our "Orlando Eclub" newsletter.

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When and where do I get the Tickets?

Tickets will be given to you at the Tour Desk of the Resort you are touring, after you have finished the presentation.
The tickets do not have a specific date to be used, meaning that you can use them in any order you like.

Please refer to the ticket description in the tickets selection page for more details.

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When will I get my Confirmation Letter?
Reservations are confirmed within 48 hours. Confirmation letters are sent to our guests by email or, by request to a fax or regular mail and they can also be downloaded from our website. When a guest places a reservation in our system either by phone or online, they are provided with their reference #. Due to Spam blockers and undeliverable mail or faxes, we strongly recommend our guests to go to our website  and click on the upper hand-right side on the link called my account. In this area, the guest will provide information in regards to his reservation and their reference number and they will be able to check the status of their reservation anytime, as well as print out their confirmation letter. We're not responsible for guest not getting their confirmation letter, since it is available 24/7 on our website.

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Theme Parks Available

We have tickets for ALL the theme parks in the Orlando / Kissimmee tourist area (except for Sea World®'s Discovery Cove), all the Dinner Shows, the Water Parks, etc, available for you to choose from. We also have passes to Bush Gardens® Tampa Bay, Cypress Gardens® and Kennedy Space Center.

In fact, we carry passes to all the popular and major attractions in Orlando like:

Walt Disney® World's Magic Kingdom, Epcot Center, MGM Studios®, Animal Kingdom, Typhoon Lagoon and Blizzard Beach (water parks), Cirque de Soleil
and Disney® Quest at Downtown Disney®.

Universal Studios® and Islands of Adventure

Sea World® and Bush Gardens® Tampa Bay

Kennedy Space Center, Wet & Wild Water Park, any Dinner Show (Arabian Nights, Medieval Times, Pirates Adventure, etc).

If you wish to include any additional attraction to your package, just call us toll free at 1-866-400-6594 for a quote
.

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What about airline tickets or car rentals?

We specialize exclusively in Orlando hotels, resorts and tickets and that's why we offer so many great deals.

With so many "web only" or "internet only" airfare rates available, you can always find a better airfare if you book the airline yourself, but only through us will you be able to get the discounted resort AND tickets in one package.

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How do I get to the hotel?

If you're driving, we include the hotel address on the confirmation letter. Using that you can get detailed driving instructions from  any internet map service; however, use them at your own risk.

If you're flying in and do not plan to rent a car, getting to the tourist area hotels from the Orlando International Airport (MCO) couldn’t be easier. Many companies offer services to and from the Airport.

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How do I know this is not a scam?

We understand your worries. That's why we have included our state license number in our home page, under the link "About Us" and our local address in our "Contact Us" links.

"We are licensed and bonded in the State of Florida as a "Seller of Travel".
Please call the State of Florida and ask them about us. Since they license travel companies in Florida they know if there are complaints against us. You can call 1-800-435-7352 (outside Florida, call 1-850-488.2221); press option 3 - and then option 2 to speak to an agent and tell them you want to check on Florida State License ST-35794"

We're also members of the Orlando Better Business Bureau.

Easy Orlando Vacations meets all BBBOnLine Reliability participation and Better Business Bureau membership standards and is authorized to display the BBBOnLine Reliability seal. You can also send us an email with your questions at
 support@easyorlandovacationsonline.com

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Why so Inexpensive?


Our Resorts will offer you the Special Tour price, worth hundreds more, simply in exchange of you taking a 90 minute preview tour of their resort. They will invite you for a complimentary buffet breakfast the day of the tour.
Hear about the newest & most exciting opportunities for vacationing worldwide with No obligation to buy! In order to take advantage of this Special Tour Discounted Offer, our resorts simply asks that you meet these requirements:

General Terms and Conditions:

• For US Citizens or permanent residents between the ages of 25 to 65 years old
• Must attend an informative 90 minute tour (If married, engaged or cohabiting, both persons must attend the tour presentation together). Proof of same residence will be required (i.e. driver’s license, bills, checkbooks, statements with the same address).
• Must have a combined household income (before taxes) of US$50,000 or more.
• Must be the owner of a major credit card or debit check with Visa / Master Card logo. It must be shown at time of tour presentation.
• Currently employed, not a full time student
• All qualifying parties must be able to speak, understand and write English or Spanish fluently.
• One (1) Offer per Group/Party/Family. No “Group” tours will be accepted (a group is a party that needs more than one room).
• The date and time of the presentation of the tour, will be determined by the resort. Under no circumstances the tour date will be either the check in day or check out date.
• This offer is available to citizens of all countries, except for the following: Brazil, South Africa, Province of Quebec and Venezuela.
• The offer is not valid for the following Florida Counties: Brevard, Lake, Orange, Volusia, Osceola, Polk and Seminole.
• The Orlando Vacation Store holds no discretion over the terms and conditions of this package. The terms and conditions are set forth by the resort developer. If The Orlando Vacation Store believes that the terms and conditions of the package are not being met, we reserve the right to cancel any package before the arrival date.

IMPORTANT INFORMATION

Each one of these requirements is a must, no exceptions! If these qualifications are not met or the sales presentation is not attended in full, a processing fee will apply.

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